How We Protect Your Data
Effective Date: January 1, 2025
This Privacy Policy explains how SalonGo collects, uses, and protects user information when using our website and services. By using SalonGo, you agree to the practices described in this policy.
1. Information We Collect
Personal Information
- Name
- Mobile number
- Email address (optional)
- Location information
Booking Information
- Salon bookings
- Appointment details
- Payment information
- Service preferences
Device & Usage Information
- Browser type
- IP address
- Device information
- Website usage activity
2. How We Use Information
We use collected information to:
- Provide salon booking services
- Send booking confirmations and reminders
- Improve platform experience
- Prevent fraud and misuse
- Process payments securely
- Communicate updates and support
3. Payment Information
Payments are processed through third-party payment providers such as Razorpay. SalonGo does not store complete card or banking details on its servers.
4. Location Access
Location access may be used to:
- Show nearby salons
- Improve search results
- Enhance booking convenience
Users may disable location access anytime through device/browser settings.
5. Data Sharing
SalonGo does not sell personal information. Information may only be shared:
- With salon partners for appointment management
- With payment providers for transaction processing
- When required by law
6. Data Security
We take reasonable steps to protect user information from unauthorized access, misuse, or loss. However, no internet-based service can guarantee absolute security.
7. Cookies
SalonGo may use cookies and similar technologies to improve user experience and website functionality.
8. User Rights
Users may:
- Update account information
- Request account deletion
- Contact support regarding privacy concerns
9. Policy Updates
SalonGo may update this Privacy Policy periodically. Continued use of the platform after updates indicates acceptance of the revised policy.